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SHIPPING
Please choose one of the options below and add it to your
actual
order.
PLEASE TAKE A MOMENT TO
READ THE FOLLOWING
FAQ
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WHY THE H*** IS IT SO EXPENSIVE TO SHIP OVERSEA?
We don't know? We receive parcels from all aroud the world, and it
sometimes cost 1/3 of that price to ship from Europ or Asia to Canada. We
do not wish to start debates about politics, but we could hardly deny the
fact that canadian regulations are unjustifiable. It is a serious blow to
any small business with an international base of customers. In other words:
we are well aware that
International shipping fees are litterally a theft. Please blame it
on Canada Post since we have no control over such matters. Should
we ad that we did not vote for this...?
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IS THAT TRUE THAT YOU GIVE FREEBIES TO INTERNATIONAL CUSTOMERS?
Affirmative... but that was meant to be a "secret". The fact is: we hate
losing a sale because of some tyranesque governement imposed fees, and we
hate to see honest people losing money and being penalized for living
outside North America (and our "leaders" will pretend they support global
world economy, yeah, right...).
So, no offense to our Canadian or American customers, we are usually
including a shirt, a tie, a hat or some insignia(s) - at our discretion -
free of charge, so people from Europe, Australia, Asia or South America
don't get robbed.
Of course we lose some profit but we gain customers, and in the end, the
equation is good for Der Stahladler. DON'T ask for a reduction on
your basic purchase though (especially packages!): prices are made so we
get a "reasonable profit". We will contact you and offer some stuff
you might choose from.
North American customers? Come on guys, you already get your stuff for
less than 25$!
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WHAT ABOUT "SURFACE SHIPPING" SOLUTION FOR INTERNATIONAL PARCELS?
We offer it but do not encourage it: it ends up being way too expensive
for the sevice you get. Let's see how it works:
Surface
service to international destinations is "cheaper" but can take up to 10
weeks to be finally delivered! Why? Because parcels and boxes are
packed up in large containers as they arrive: if your parcel is at the top
of an almost full container, that's good news because it means that it is
most likely about to be scealed and loaded on a ship.
However, if your parcel is placed at the bottom of an empty container,
canadian postal officers will slowly pile up stuff in it until it is
filled... which could take up to six weeks! THEN they'll load it on a ship
and the slow trip will begin.
If you want to save a few dollars and
are willing to wait nearly 5 months (in all) before you finally get
your parcel, then that is an option.
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WHAT DOES "EXPRESS" MEAN?
The word "EXPRESS" means that a
product shipped using such a service takes:
That delay must however be ADDED to the 6-10 weeks it takes to
actually produce/get the products you are ordering.
All EXPRESS packages can be
tracked down uning a code provided by Canada Post.
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HOW MANY ITEMS CAN BE COMBINED IN A SINGLE SHIPMENT?
The prices listed here are for parcels with a weight inferior to
15 lbs (6Kg). As an example, a set consisting of a gabardine tunic, a pair
of matching breeches, a tie and a shirt, weighs about 5 lbs.
One could add an overcoat, a belt, a visor hat and a complete set of
insignias and the shipping price for that order would still remain the same.
Obviously you can expect wool items to be heavier.
NOTE: Insignias do not have to be counted as separate items when ordered
with any piece of uniform (shirt, tunic, trousers etc.)
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